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Resolved
NYVM4 - Power outage

Started
November 16, 2021 at 12:37 AM
Status
Resolved after about 17 hours

Impact

Operational
Affected
NYC
  • Resolved
    November 16, 2021 at 5:18 PM

    We just resolved the issue!

    Thank you for your patience. We have fixed the issue with the server and is back online now.

    We have replaced the Liquid cooler and the server seems to be stable now. Please monitor the server and let us know if the issue persists.

    SLA credit we’re issued to impacted users.

  • Investigating
    November 16, 2021 at 12:37 AM

    We are currently investigating this incident.